OUR SERVICES

Assessing services we offer

Our assessing service leverages our existing technologies to deliver superior customer service
We have a national footprint of assessment centres
Part sourcing included at no additional cost
Data and benchmarking gives performance certainty
Transparency is a key driver of our value proposition

Optimisation services we offer

We track a claim from the moment it is notified
Arrange:Assessment, Book-in, Reconcile final costing, Ensure compliance, Manage payment and reconciliations
One paymaster achieves efficiency and a significant BEE opportunity via our level II rating and majority Black ownership including black owned shops.
Provide detailed data, normalised benchmarking and management information
Managed by SLA

Network Management services we offer

Provide access to a national network through a single relationship managed by SLA
We follow the claim from start to conclusion, including payment and compliance
Align interests & shift MBR focus from revenue to profit: By directing spend insurers benefit from the efficiencies created within the MBR’s, Incentivise right behaviour through distribution volumes
Seamless sourcing of alternative parts
Reduce ancillary costs through improved efficiency and cycle times
Ensure superior quality

Develop BBBEE component within the network
We manage our networks to one SLA and add value around customer feedback, car hire and reporting
One paymaster – efficient administration mechanism with a Level II BBBEE rating(new codes)
We provide claims data on parts/labour/paint/make/model / useful underwriting info
We build long-term sustainable benefits through upskilling our networks, leveraging procurement and increasing repair ratios
RS has been the pioneer in building and managing networks on an independent basis
- CRC
- STAR
STAR creates the platform to build and develop black owned repairers through the support of RS

OUR SERVICE STRUCTURE